Our agents have handled
thousands of stores.
Experienced
Customer
SERVICE
Let us put your mind at ease.
No more time spent answering emails or checking comments.
Imagine all the things you can accomplish with the all the free time!
Our agents are experts in the use of the following software or platforms:
Shopify
Oberlo
Dropified
DSers
Wordpress
Loox
AliExpress
PayPal
Stripe
Clickfunnels
...and more!
We guarantee:
• Clear and concise communication within the pre-determined guidelines set by the customer.
• Custom procedures and strategy to accommodate any setting.
• Quick and efficient response to emails and Facebook messages (Maximum response time of 24h).
• Real-time tracking and escalating of issues.
• Boosting of sales through use of discount codes and general customer satisfaction.
Packages & Pricing
| Packages | Light Pack | Standard Pack | Signature Pack | Custom Pack (>14 Hours) | |
|
Coverage |
Daily (hours) |
0.5 |
1 |
2 |
TBD |
|
Weekly (hours) |
4 |
7 |
14 |
TBD |
|
|
Payment |
Billing Period |
Weekly |
Weekly |
Weekly |
TBD |
|
Price (EUR) |
60€ |
85€ |
145€ |
TBD |
Light Package: 4 hours/week, 60€ billed weekly.
Standard Package: 7 hours/week, 85€ billed weekly.
Signature Package: 14 hours/week, 145€ billed weekly.
Custom Package (>14 Hours): hours/week according to your store's needs, billed weekly.Questions?
Q: What languages do you offer?
A: We can provide customer service in the following languages:
• English (UK)
• English (USA)
• French
• Spanish
• German
• Dutch
• Italian
• Polish
• Danish
• Portuguese (Portugal)
• Portuguese (Brazilian) (limited availability)
• Arabic (limited availability)
Q: Are your agents native?
A: Yes, all of our agents are 100% native, as well as being perfectly bilingual in English.
Q: How long will it take to manage your shop?
A: It ultimately depends on the volume, the type of requests and the specific circumstances or issues of each shop.
Q: How do Flyxie Consulting agents manage shops?
A: We manage the emails and the Facebook page. We can communicate with the agent or make AliExpress disputes when needed.
Q: Can you handle our disputes?
A: Absolutely - we have dispute specialists standing by.
Q: Will I be kept informed?
A: Yes - we will set up a Messenger group with the agent, the manager and yourself. You will also have access to a spreadsheet where everything is organized.
Q: When is payment due?
A: Payment is due every Thursday. We will provide you with an invoice every week.
Q: What payment methods do you accept?
A: We prefer Bank Transfer but we can accept PayPal if needed.
Q: How to get started?
A: Reach out to us using our Contact Form or fill out this form with all the required details.
Get Started
Our agents have handled
thousands of stores.
Let us put your mind at ease.
No more time spent answering emails or checking comments.
Imagine all the things you can accomplish with the all the free time!
Our agents are experts in the use of the following software or platforms:
Shopify
Oberlo
Dropified
DSers
Wordpress
Loox
AliExpress
PayPal
Stripe
Clickfunnels
...and more!
We guarantee:
• Clear and concise communication within the pre-determined guidelines set by the customer.
• Custom procedures and strategy to accommodate any setting.
• Quick and efficient response to emails and Facebook messages (Maximum response time of 24h).
• Real-time tracking and escalating of issues.
• Boosting of sales through use of discount codes and general customer satisfaction.
Packages & Pricing
| Packages | Light Pack | Standard Pack | Signature Pack | Custom Pack (>14 Hours) | |
|
Coverage |
Daily (hours) |
0.5 |
1 |
2 |
TBD |
|
Weekly (hours) |
4 |
7 |
14 |
TBD |
|
|
Payment |
Billing Period |
Weekly |
Weekly |
Weekly |
TBD |
|
Price (EUR) |
60€ |
85€ |
145€ |
TBD |
Light Package: 4 hours/week, 60€ billed weekly.
Standard Package: 7 hours/week, 85€ billed weekly.
Signature Package: 14 hours/week, 145€ billed weekly.
Custom Package (>14 Hours): hours/week according to
your store's needs, billed weekly.Questions?
Q: What languages do you offer?
A: We can provide customer service in the following languages:
• English (UK)
• English (USA)
• French
• Spanish
• German
• Danish
• Dutch
• Italian
• Polish
• Danish
• Portuguese (Portugal)
• Portuguese (Brazilian) (limited availability)
• Arabic (limited availability)
Q: Are your agents native?
A: Yes, all of our agents are 100% native, as well as being perfectly bilingual in English.
Q: How long will it take to manage your shop?
A: It ultimately depends on the volume, the type of requests and the specific circumstances or issues of each shop.
Q: How do Flyxie Consulting agents manage shops?
A: We manage the emails and the Facebook page. We can communicate with the agent or make AliExpress disputes when needed.
Q: Can you handle our disputes?
A: Absolutely - we have dispute specialists standing by.
Q: Will I be kept informed?
A: Yes - we will set up a Messenger group with the agent, the manager and yourself. You will also have access to a spreadsheet where everything is organized.
Q: When is payment due?
A: Payment is due every Thursday. We will provide you with an invoice every week.
Q: What payment methods do you accept?
A: We prefer Bank Transfer but we can accept PayPal if needed.
Q: How to get started?
A: Reach out to us using our Contact Form or fill out this form with all the required details.
Get Started
Take your business
to the next level.
Our agents have handled thousands of stores. Let us put your mind at ease.
Our agents are based all over the world and have a wide variety of skills and specializations.
With thousands of shops managed, and even more than that translated, there's no situation we haven't seen before, no problem we haven't already solved in the past.
If you have any question about our services, please see our Services page.
If you have other queries or concerns, please reach out to us via our Contact Page.